Two Way Radio Communications Field Service Technician
Employer: Point to Point Communications
Position: Field Service Technicians
Terms of Employment: Full-time / Permanent
Location: Barrie, Ontario
Employment Address: 38 Hooper Rd, Barrie, ON L4N 8Z9.
Hours of Work: 40 hours/week
Language: English
Benefits: Eligible for discretionary bonuses and increases in salary.
Salary: $26.06 CAD / hour
Contact: hr@ptpcomm.com
Duties:
- Troubleshooting, installing, maintaining, repairing, and configuring mobile radio and broadband wireless equipment
- Inspect and test electronic equipment, components and assemblies using multimeters, circuit testers, and other electronic test instruments, tools, and equipment
- Diagnose and locate circuit, component, and equipment faults
- Adjust, align, replace, or repair two-way radio and associated electronic equipment, assemblies, and components
- Complete work orders along with testing and maintenance reports
- Maintaining positive customer relations
- On-call responsibilities
- Maintaining internal and customer infrastructure
- Discussing equipment operations and problems with the customer personnel to determine if repairs are required
- Working with other departments to evaluate and confirm customer requirements when required
- Performing installation of infrastructure equipment
- Aiding and supporting co-workers
- Performing equipment programming
- Reviewing Motorola service bulletins and actioning when necessary
- Expanding technical knowledge by reading technical journals and/or manuals
- Attending seminars, training, and appropriate professional development workshops to learn about job related equipment
Requirements:
- Completion of a two- to three- year college program in electronics OR completion of a four-year apprenticeship program in electronic servicing and repair OR completion of high school or college and on-the-job training is required
- Previous work experience with wireless broadband and/or Two-Way Radio equipment, specifically Motorola is considered an asset
- 2-3 years of relevant work experience as a Field Service Technician, Telecommunications Engineer, or equivalent role
- Experience with Motorola two-way radio equipment including installation, programming, troubleshooting, maintenance, and monitoring
- Mechanical and electrical knowledge related to the installation and troubleshooting of two-way radio equipment in vehicles and the integration of two-way radios/two-way radio systems, with other mechanical and/or electrical equipment
- Must be reliable, and willing to work with a fluid and varying schedule
- Ability to effectively problem-solve
- Excellent oral and written communication skills
- Good training skills
- Excellent attention to detail
- Ability to work under pressure in a fast-paced environment
- Physically able to work with and lift equipment weighing up to 35lbs
- Must be comfortable working at heights and in varying weather conditions
